Frequently Asked Questions

Here are some of the most frequently asked questions, taken from real customer enquiries…

 
 
  • This is the most frequent question we’re asked and it’s often the most difficult to answer as there are so many variables. So we have dedicated a whole pricing section of our website here to answer this question in the best way we can.

    Click Here for Pricing.

  • Designing drop-dead gorgeous luxury websites for luxury businesses is what we do. So if you need an online luxury experience and feel your current website or branding doesn’t do you justice, let’s chat.

    Click here to see how we helped Blackwing, a high end chauffeur company in London.

  • We can talk you through everything you need, including: luxury brand strategy, brand identity (logo design), brand guidelines, photography & film, copywriting, website, stationery, brochure, etc.

    Click here to learn more about our branding process.

  • We don’t have a catalogue or brochure. Everything you need is on this website. And if it isn’t, feel free to contact us. Or let us know and we’ll be sure to update this section.

  • Absolutely. All our websites are ‘fully responsive’ which means they look great on all devices from all brands whether that’s a Mac, PC, tablet or phone.

  • A number of our clients have been previously bitten and bruised by other designers. This is typically because the designer didn’t understand luxury and/or kept charging monthly fees. Rest assured we’ve been working in the luxury industry for over 20 years and our pricing is transparent with no hidden charges.

  • Most of our websites are built on the Squarespace platform, where ‘geeky’ coding is kept to a minimum. This means we can focus our efforts on stunning design and the best user experience for your clients. This is the opposite of Wordpress which has more of a 50/50 design to development ratio. .

  • We offer the following services ourselves or though our trusted luxury luxury partners: Luxury Brand Strategy, Luxury Content Creation, Copywriting, Packaging Design, Print Design and Digital Marketing.

  • Our process is much more hands-on than other agencies. We know that because our clients tell us all the time. We always start with really getting to know your business and ask a lot of questions, depending on the type of project.